Content guidance and Webteam support

About Webteam and One Web

Part of Corporate Communications, the Webteam is responsible for publicly available externally facing websites which are part of the www.uhi.ac.uk domain.

Our external sites have a strong recruitment focus, so we encourage content and information which is useful to and interesting for students. However, we also use the website for media, FOI and other university requirements.

As part of the One Web project, the majority of our partner websites now follow the same approach as www.uhi.ac.uk. This approach ensures colleagues are supported and information shared. It also offers significant cost-savings allowing us to deliver enterprise level technology to the partnership.

There is a Teams group which webteam uses to communicate updates and information related to our websites and T4 CMS and provides a space for discussion and feedback. If you would like added to this Teams space, please contact webteam@uhi.ac.uk

Digital expertise - training and consultancy

Webteam are available to provide training and/or consultancy across the partnership on all aspects of digital work.

This can be 1-to-1 support, presentations or training. Please get in touch with webteam@uhi.ac.uk to discuss your requirements.

There is also some basic guidance on writing for the web.

Website search

TerminalFour has a site search service which we utilise at UHI. This has been live since November 2025.

If you spot any particular issues, please let webteam@uhi.ac.uk know.

The two main reasons for search results not being as expected are:

• content and organisation of web pages
• unusual search terms

So please bear in mind if you spot an unusual result that the root cause may well not be the search tool.

Web statistics

We regularly review web statistics giving us an idea of how our websites are being used.

We can produce a huge array of information, right down to page-level so if you are considering new content, prioritising what to work on next or are just interested in how your content is being used, please get in touch to receive a customised report.

Email webteam@uhi.ac.uk with a link to the page/s you would like a report on. Include what kind of data you are looking for within the email, if you are not sure we can generate a generic report with the most commonly requested data. Also ensure you include a date range for the report.

Translation

As part of our Gaelic Language Plan, we have have published our policy on translated content.

Course updates

Course information on the main university and partner websites is updated overnight.

The information resides and is maintained in our course database (also referred to as SITS / IPP). 

Please note that any changes to HE courses should be requested through he.course.updates@uhi.ac.uk with partners being responsible for their own FE course information.

Help us to help you

Send us your questions and suggestions.